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The COVID-19 situation in New Zealand is affecting us all

Update 12th August, 10 am

With Alert Level 2 in place as of today, we will remain open! Level 2 procedures will be in place in store to ensure our staff and customers are kept safe.

  • Only four customers are allowed in-store at the same time
  • If you are waiting in the queue outside, please be one metre apart
  • You must come in alone.
  • Please use the sanitiser before going to the counter
  • Please sign in at the counter 

Express loans

New customers

  •  We will continue accepting new applications

Existing customers

  • Apply on My Superloans
  • Credit team will make contact once application has been reviewed. If approved, the process can be done online without having to come in to reduce physical contact

Pawn loans

Loan payments

  • Payments can be made on the My Superloans app or cash in store
  • Pawn loan redemptions paid by the app can be collected the following day or paid via cash in store

Contact us

Our team are available to be contacted via Messenger or Email. (Links below)

If you don’t hear back straight away, don’t stress. They are working as quickly as possible and will get back to you as soon as they can.


Andy in Wellington  


Liv in Lower Hutt  
Aaron in Porirua  
Barry in Napier  
Elizabeth in Hastings