Contact us My Superloans

You're Feedback is Important

At Superloans, we value your voice and are eager to hear about your experiences with our services and staff. Whether it’s praise or a concern, your feedback is essential in helping us continually improve our offerings.

Reach Out and Connect

Share Your Feedback

Live Chat: For immediate and interactive communication.
Email: Send us your thoughts at your convenience.
Facebook: Connect with us on social media for an engaging experience.

Alternatively, you can reach out to our branches for a more personal touch:

Wellington: 04 801 6452
Porirua: 04 237 0169
Lower Hutt: 04 568 8419
Napier: 06 833 6570
Hastings: 06 870 3986

Complaint Resolution

Complaint Resolution: Taking Your Concerns Seriously

  • Commitment to Problem Solving: Our managers are dedicated to resolving your issues promptly and satisfactorily.

  • Dispute Resolution: If you have a complaint, please email to discuss your concern with the regional manager. This ensures a direct and thorough investigation.

  • Regulated and Committed to Excellence: Superloans is a proud financial service provider registered with the New Zealand Government (FSP94021)