All calls made to our branches are directed to our call centre team.
Our expert team will assist you with any questions or provide information to help you get started with us.
Mon - Fri: 9 AM - 5 PM
Sat: 9 AM - 2 PM
Sun: Closed
Anytime: Our bot Buck is here 24/7
For security purposes, loan details are not provided by phone or messenger.
My Superloans has all your loan information, including:
- Loan Balances & Remaining Payments
- Loan Expiry & Renew Dates
- Downloadable Statements
- Make Secure Payments or Variations
Buck is our Always On Assistant bot with an extensive FAQ knowledge base.
Instant Answers: Get immediate responses to FAQs 24/7
Troubleshooting: Buck is equipped to resolve common issues.
Service Information: What loan options are available, and more.
Log in to Messenger to Chat with Buck
Monday to Friday - 9am to 5pm
Saturday - 9am to 2pm
Sunday - Closed
Monday to Friday - 9am to 5pm
Saturday - 9am to 2pm
Sunday - Closed
Monday to Friday - 9am to 5pm
Saturday - 9am to 2pm
Sunday - Closed
Monday to Friday - 9am to 5pm
Saturday - 9am to 3pm
Sunday - Closed
Monday to Friday - 9am to 5pm
Saturday - 9am to 3pm
Sunday - Closed
Monday to Friday - 9am to 5pm
Saturday - 9am to 2pm
Sunday - Closed
We're Here To Assist
At Superloans, we recognise the importance of swift and accurate responses to your financial inquiries. To streamline communication, we've embraced messenger as our primary channel, ensuring that your questions are answered promptly and your documents are transmitted securely.
Begin the Conversation
Your financial health is our utmost concern. We're dedicated to offering the necessary support promptly and securely. With Messenger, communication is straightforward and efficient. Contact us now to explore how we can support your financial objectives.