Why you have been asked to do this:

Superloans is committed to providing a seamless and secure loan application experience. There are occasions, however, when unforeseen technical challenges arise that require us to adapt our processes temporarily. Currently, we're navigating an issue with our loan application's banking login feature. This issue may stem from various factors, including maintenance activities at your bank, website faults, or disruptions in the bank feed from our trusted third-party data retrieval partner, Illion.

Here's How You Can Help:

To ensure the continuity of your loan application process and maintain the security of your data, we're requesting your cooperation. If you encounter difficulties with the banking login during your application, we ask you to supply your bank statement through the secure links below manually.

Why This Step Is Necessary:

• Data Security: Utilising the provided links on our site ensures that your banking information remains protected under our stringent security protocols.

• Application Continuity: By submitting your bank statement directly, you help us keep your loan application moving forward without delay.

• Quick Resolution: Your cooperation aids us in swiftly addressing and resolving the log-in issue, minimising any inconvenience to you.

Rest Assured:

Our team is working behind the scenes to resolve this issue with our partners and conducting thorough checks to ensure a quick return to our standard, streamlined application process.

Your Privacy and Security:

Please be assured your privacy and security are our top priorities. The alternative submission process through our website is encrypted and designed to safeguard your personal information.