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Knowing the terms and conditions is important

Here at Superloans, we have a set of Terms and Conditions which are a set of rules and guidelines that act as an agreement between us. It covers what we offer to you and the rules that you need to understand in order to get one of our loans. Please take the time to read through these and contact us if you have any questions.

New Customer

  1. You agree that these terms will apply to your application for finance from Superloans.
  2. Superloans are collecting personal information about you in your application for finance. The information is being collected for the purposes set out in clause 3 below and will be held by Superloans.
  3. The information is being collected for all or any of the following purposes:
    • To decide whether or not to grant a loan.
    • Administering the loan.
    • Enforcing payment and other legal obligations owed by you to Superloans.
    • Advising you of other products and services offered by Superloans.
  4. If you do not provide all or any part of the information requested on the application form, your application for finance may be declined.
  5. The intended recipients of the information are Superloans and its associated companies, credit reporting agencies (e.g. Veda Advantage) and debt collection agencies.
  6. You authorise the collection and release at any time of any information necessary for, or, relevant to the purposes set out in clause 3 above (including a credit or fraud check) from and to any person deemed necessary by Superloans.
  7. You are entitled to request access to, and (if required) correction of, any personal information held about you, by Superloans.
  8. You acknowledge and agree that Superloans may supply information to and receive information from your family, other members of your household, your place of employment, or work colleagues in connection with the purposes set out in clause 3 above. This will typically be the case if Superloans is unable to contact you for any reason.
  9. You consent to receiving text messages, emails, or other electronic communications from Superloans regarding other products and services offered by Superloans and acknowledge that this information may be sent to you whether or not you have a current loan with Superloans.
  10. You acknowledge that any communications to or from Superloans may be recorded.
  11. You understand that you can access your personal credit information from Veda Advantage and that if it is incorrect, request that it be corrected. The information can be accessed through the website www.mycreditfile.co.nz or by writing to Veda Advantage (NZ) Ltd at PO Box 912012, Auckland 1142.
  12. You authorise any credit reporting agency to which we provide information about you to list that information in its systems and use it to provide credit reporting services to its own customers. You also authorise Superloans to regularly monitor your credit record at any credit reporting agency.
  13. You acknowledge that provision of your driver licence number (or any other identification numbers) to Superloans is voluntary and you consent to Superloans disclosing your driver’s licence number (or any other identification numbers) to Veda Advantage and other third parties in order to process your credit application.
  14. You warrant and undertake as follows:
    • The information given in your loan application is correct to the best of your knowledge and belief and that no information has been withheld that might affect Superloans decision on your loan application.
    • You are not known by any name other than that contained in your loan application and that there are no official documents in NZ or any other country which record any other name or form of name or date of birth for you.
    • You are over the age of 18 years and are not a undischarged bankrupt or liable to any proceedings under the Insolvency Act 2006 and its amendments.

Free Loan

Our Free Loan scheme allows new customers to receive their first loan with no interest or fees, subject to the following terms and conditions.

  1. You must be a new customer, never having taken out a loan with any Superloans branch.
  2. The maximum loan is $500. However, the amount offered is at our sole discretion.
  3. For a Pawn Loan, the item being used for security can not have been used previously.
  4. We reserve the right to exclude any person from the free loan scheme. We’ll exercise this right if we believe you’re not acting in good faith, but to benefit by abusing the terms or spirit of the free loan scheme.
  5. If we decide to exclude you, we will not have to explain why and no further correspondence will be entered into.
  6. We can suspend or void the free loan scheme at any time. We can do this for any reason that we think is appropriate. Any liability we have to you will end when we tell you that we have suspended or voided the scheme.
  7. Standard Superloans Terms and conditions also apply.

Refer Rewards

Our Refer Rewards scheme allows customers to receive cash rewards for referring new customers to us, subject to the following terms and conditions.

  1. The person being referred must be a new customer, who has never taken out a loan from the Superloans Group.
  2. The reward is paid in cash over the counter, subject to clause 3 below.
  3. The timing of the payment depends on the credit score of the person being referred.
    • Low credit score - Paid when the loan is repaid in full.
    • Good credit score - Paid when the loan is advanced
  4. In the event of a loan in collections with a reward due at the completion of the loan, that reward is forfeited, and at our discretion, you may be excluded from participating in the Refer Rewards scheme.
  5. The Refer Reward scheme cannot be used alongside any other Superloans promotion.
  6. At our discretion, we can exclude applicants from the Refer Rewards Scheme if we feel the referrals have not been made in good faith and/or benefit by abusing the terms of the scheme.
  7. If we decide to exclude you, we will not have to explain why and no further correspondence will be entered into.
  8. We can suspend or void the Refer Reward scheme at any time. We can do this for any reason that we think is appropriate. Any liability we have to you will end when we tell you that we have suspended or voided the scheme.
  9. The amount you receive depends on the loan type.
    • Express Loan - $50
    • Pawn Loan - $20
  10. Standard Superloans terms and conditions also apply.